API – IP Whitelisting Customization

Administrators can increase the security of external APIs for each site (subdomain) by whitelisting single IP addresses or IP address ranges. External API requests that come from an IP that isn’t on the whitelist will receive an Authorization has been denied for this request error message.

Add or Edit an IP Range Restriction

To add or edit a whitelisted IP range restriction:

1. Go to Settings > Customization > Integrations.
2. Click API – IP Whitelisting.
3. To add or edit:
   1. Add:
      1. Click + New.
   2. Edit:
      1. Click to select the IP range restriction.
         Or:
         Select Edit from the Actions menu (three dots).
         
4. Type the lower IP in the range in From. (Mandatory field.)
   • The IP address in the From field must be lower than the IP address in the To field.
5. Type the higher IP in the range in To. (Mandatory field.)
   
   The To IP can be the same as the From IP if you only want to whitelist a single IP address.
6. Type a Description.
7. Click the Enable toggle switch until it is blue and ON.
8. Click Save & Close.

Disable an IP Range Restriction

To disable a whitelisted IP range restriction:

1. 1. Click to select the IP range restriction.
      Or:
   2. Select Edit from the Actions menu.

1. Click the Enable toggle switch until it is gray and OFF.
2. Click Save & Close.

Delete an IP Range Restriction

To delete a whitelisted IP range restriction:

1. Either:
   1. Select Delete from the Actions menu.
      Or:
   2. Click to select the IP range restriction to be deleted.
   3. Click Delete.
2. Click Yes to confirm.