Introduction
Bulk update the TECRs to save time. You can update the information like Assignee, Status etc. When bulk updating a field or a tab, data will either be replaced (in the case of text fields and drop-down menus) or added (in the case of Stakeholders and combo boxes).
Pre-requisite
To bulk update TECRs, you must have ‘Bulk Update Environment Change Request’ user permission.
Navigation
Environment > Requests
Bulk Update TECRs
To bulk update TECRs:
- Go to Environment > Requests.
- Click the TECR tab
- Search and select the TECRs you want to update using the filter options.
- Click
. - Select Bulk Update.
- The ‘Bulk Update’ pop-up opens. You can update the following fields:
| Fields | Description |
|---|---|
| Type | Select a TECR Type from the drop-down menu. You can customize the Type using TECR Type Customization. |
| Assignee | Select a User or User Group from the drop-down menu to assign the TECR to. |
| Start Date/Due Date | Select the start and due date of the TECR. |
| Status | Select a status from the drop-down menu. If the TECR workflow is enabled, you will not be able to change the status on this pop-up. For more details on TECR Workflow, see TECR Workflow |
| Outage | If this update contains an outage or change in the outage, select the appropriate option from the drop-down menu and enter the dates accordingly. Select No if there is no outage for the selected TECRs. |
- After making the required updates, click
.
The page navigates back to the TECR grid and displays the TECRs with the updates.