Bulk Update TECRs

Introduction

Bulk update the TECRs to save time. You can update the information like Assignee, Status etc. When bulk updating a field or a tab, data will either be replaced (in the case of text fields and drop-down menus) or added (in the case of Stakeholders and combo boxes). 

Pre-requisite

To bulk update TECRs, you must have ‘Bulk Update Environment Change Request’ user permission.

Environment > Requests

Bulk Update TECRs

To bulk update TECRs:

  1. Go to Environment > Requests.
  2. Click the TECR tab
  3. Search and select the TECRs you want to update using the filter options.
  4. Click .
  5. Select Bulk Update.
  6. The ‘Bulk Update’ pop-up opens. You can update the following fields:

FieldsDescription
TypeSelect a TECR Type from the drop-down menu. You can customize the Type using TECR Type Customization.
AssigneeSelect a User or User Group from the drop-down menu to assign the TECR to.
Start Date/Due DateSelect the start and due date of the TECR.
StatusSelect a status from the drop-down menu. If the TECR workflow is enabled, you will not be able to change the status on this pop-up. For more details on TECR Workflow, see TECR Workflow
OutageIf this update contains an outage or change in the outage, select the appropriate option from the drop-down menu and enter the dates accordingly. Select No if there is no outage for the selected TECRs.

  1. After making the required updates, click .

The page navigates back to the TECR grid and displays the TECRs with the updates.

Related Articles

Contents

Be the first to find out about new features. Subscribe to the Release Notes email.

Was this article helpful?

Thanks for your answer!