Widget Grid Customization

The Widget Grid Customization allows administrators to customize the widgets on the Home page. Widgets appear in groups of three. If the number of widgets is not a multiple of three, the final one or two widget areas will be blank. Location of the Widgets on the Home Page To

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ServiceNow Integration Customization

ServiceNow Integration allows users to synchronize data in ServiceNow with Plutora. Enable ServiceNow Integration with Basic Authentication To enable ServiceNow Integration with basic authentication: Go to Settings > Customization > Integrations. Click ServiceNow Integration. Click to select the Enable ServiceNow Integration checkbox to toggle on ServiceNow Integration. ServiceNow Integration can also be toggled off using

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Setting Up Jenkins Integration

Jenkins is a cross-platform, open-source build automation tool for delivery pipelines. Whether your goal is continuous integration or continuous delivery Jenkins can help automate it.   1. Set up Jenkins to trigger builds remotely To build an environment with a single click, using Plutora and Jenkins: Open Jenkins. Click a blue-linked job Name.

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Visualize Plutora’s API With Swagger

Swagger provides users with interactive documentation so they can visualize and test the API of the various modules of Plutora.+ Swagger can be used with or without a token: Without a token: Users can view code samples. With a token: Users can view code samples and also use the API.

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External API Use Cases

Plutora’s API has a number of use cases to keep in mind. User Management As an administrator of Plutora, I want to manage a User’s Roles so that they can perform their job. PATCH /Users/{id} The editable parameters are: Roles: {“Roles”:[“{UserId}”,”{RoleId}”]} User Groups: {“Groups”:[“{UserId}”,”{UserGroupId}”]} Portfolio Associations: {“OrganizationID”:”{UserId}”} Account Statuses: Active +

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API – Integration Hub Customization

API – Integration Hub Customization supports API-to-API and file-to-API integration using NodeJS scripts. Administrators can establish customized integration layers between their existing systems like Jira, Clarity, TFS, TeamCity, CircleCI, Octopus Deploy, XL Deploy, CloudBees Flow, and many others. There are two basic ways that Integration Hub works: Data synchronization using

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Filter And Paginate API Calls

GET [Entity] JSON Response If pageNum is used, the GET [Entity] JSON response will show an array of records under the resultSet object and the maximum number of records returned will be 100 per page: returnCount: The number of records returned in the current request. totalCount: The number of records matching the applied filter. pageNum: The number

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What Protocols And Ports Are Used By Integrations?

Integration protocols are what the customer chooses to set up, usually HTTPS. Secure port: 443. Non-secure port: 80. It’s possible to set up Jira On-Premises with FTP or SFTP and serve off a non-standard port, but the customer will need to provide that non-standard port in the URL.

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Menu Setup Customization (PIR)

Menu Setup (PIR) allows administrators to show and hide the PIR menu. When Menu Setup (PIR) is enabled, the PIR drop-down menu appears in the blue navigation menu at the top of each page. Show the PIR menu and tabs To show the PIR menu and tabs: Go to Settings > Customization

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PIR Item – Custom Fields Customization

PIR Item – Custom Fields appear under the Additional Information tab when adding or editing a PIR Item. Location of PIR Item – Custom Field To locate PIR Item – Custom Field: Go to PIR > Manager. Open a PIR Item. PIR Item – Custom Field data is located in the

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PIR Item – Custom Lists Customization

PIR Item – Custom Lists allows users to add, edit or delete items from the following field types created in PIR Item – Custom Fields: List fields (drop-down menus). List select (combo boxes).   Location of PIR Item – Custom List To locate PIR Item – Custom List: Go to PIR

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PIR Item – Status Customization

Users select PIR Item – Statuses when adding or editing a PIR Item on the PIR Manager page. Add a PIR Item – Status To add a PIR Item – Status: Go to Settings > Customization > Post Implementation Review (PIR). Click PIR Item – Status. Click Add Field. Type the new Value. Double

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PIR Item – Theme Customization

PIR Item – Themes are selected when adding or editing a PIR item on the PIR Manager page. Location of PIR Item – Theme in PIR Manager PIR Item – Theme Customization populates the Theme drop-down menu when adding or editing a PIR Item. To locate the drop-down Theme menus where PIR Item – Theme

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PIR Item – Preventative Measure Status Customization

PIR Item – Preventative Measure Statuses are selected when adding or editing a PIR Item in PIR Manager. Location of PIR Item – Preventative Measure Statuses in PIR Manager PIR Item – Preventative Measure Status Customization populates the Status drop-down menu of Preventative Measures under the Root Cause Analysis and Actions tab

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PIR Item – Category Customization

PIR Item – Categories are selected when adding or editing a PIR item on the PIR Manager page. See PIR Item – Sub-Category Customization to customize the Sub-Categories that are linked to the Categories. Location of PIR Item – Categories in PIR Manager PIR Item – Category Customization populates the Category drop-down menu

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PIR Item – Actions Priority Customization

PIR Item – Actions Priorities are selected when adding or editing a PIR Item on the PIR Manager page for Actions and Preventative Measures. Location of PIR Item – Actions Priorities in PIR Manager PIR Item – Actions Priorities Customization populates the Priority drop-down menu of Actions and Preventative Measures under

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PIR Item – Type Customization

Users select PIR Item – Types when adding or editing a PIR Item on the PIR Manager page. Location of PIR Item – Type in PIR Manager PIR Item – Type Customization populates the Type drop-down menu when adding or editing a PIR Item. To locate the drop-down Priority menus where PIR Item

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PIR Item – Sub-Category Customization

PIR Item – Sub-Categories customization allows users to add, edit or delete the subcategories used in PIR Manager when adding or editing a PIR Item. See PIR Item – Category Customization to customize the Categories that are linked to the Sub-Categories. The PIR Item – Sub-Categories page will remain grayed out

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PIR Item – Action Status Customization

PIR Item – Action Statuses are selected when adding or editing a PIR Item in PIR Manager. Location of PIR Item – Actions Statuses in PIR Manager PIR Item – Action Status Customization populates the Status drop-down menu of Actions under the Root Cause Analysis and Actions tab when adding or editing

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PIR Item – Root Cause Status Customization

PIR Item – Root Cause Statuses are selected when adding or editing a PIR Item in PIR Manager. Location of PIR Item – Root Cause Statuses in PIR Manager PIR Item – Root Cause Status Customization populates the Status drop-down menu of Root Causes under the Root Cause Analysis and Actions

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PIR Item – Preventative Measure Type Customization

Users select PIR Item – Preventative Measure Types when adding or editing a PIR Item on the PIR Manager page. Location of PIR Item – Preventative Measure Types in PIR Manager PIR Item – Preventative Measure Type Customization populates the Preventative Measure Type drop-down menu of Preventative Measures under the

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PIR Item – Action Type Customization

Users select PIR Item – Action Types when adding or editing a PIR Item on the PIR Manager page. Location of PIR Item – Action Types in PIR Manager PIR Item – Action Type Customization populates the Action Type drop-down menu of Actions under the Root Cause Analysis and Actions

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PIR Item – Root Cause Type Customization

Users select PIR Item – Root Cause Types when adding or editing a PIR Item on the PIR Manager page. Location of PIR Item – Root Cause Types in PIR Manager PIR Item – Root Cause Type Customization populates the Root Cause Type drop-down menu of Root Cause under the

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PIR Item – Impact Type Customization

Users select PIR Item – Impact Types when adding or editing a PIR Item on the PIR Manager page. Location of PIR Item –  Impact Types in PIR Manager PIR Item – Impact Type Customization populates the Impact Type drop-down menu of Impacts under the Root Cause Analysis and Actions

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