Reset Password

Administrators can reset user passwords using the instructions on this page.

To reset your own lost password, see Update your own password.

 


To reset a user’s password:

  1. Go to Settings > User Management.
  2. Locate the user in the data grid by browsing or searching.
  3. Click Reset Password.
  4. Type a New Password.
    Reset User Password bar v43500
    The password complexity bar will go from red to green as you type.
    Create a password complex enough to turn the bar green. Administrators can enable password complexity in the Login Settings Customization.
  5. Re-type the password into Confirm New Password.
  6. Click Save & Close.

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