Resend Invitation Emails

Over the next few weeks, we will be updating our user interface to make it more consistent. The icons, buttons, fonts, formatting, and colors that appear in the screenshots below will be temporarily out of date.

If a newly created User has not activated their account using the email activation, Administrators can send another invitation email.

If the Administrator resends the invitation email, all previous email invitation activations links will not work.

User Management Pending v43700


To resend an invitation email:

  1. Go to Settings > User Management.
  2. Locate the User’s name on the data grid by browsing or searching.
    Activation emails can only be resent if a user’s status is Pending. If the User has activated their account, only the Reset Password button will show.
    User Management Pending v43700
  3. Click Resend Invite.
  4. Click OK.

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