Resend Invitation Emails

Over the next few weeks, we will be updating our user interface to make it more consistent. The icons, buttons, fonts, formatting, and colors that appear in the screenshots below will be temporarily out of date.

If a newly created User has not activated their account using the email activation, Administrators can send another invitation email.

If the Administrator resends the invitation email, all previous email invitation activations links will not work.

For our message delivery, Plutora uses Mailgun, which uses opportunistic TLS. Whenever Mailgun connects to an MX server, it tries to deliver messages over a secure TLS connection. However, if the server doesn’t offer TLS or an error occurs, such as an invalid certificate, while establishing the connection, Mailgun will still deliver the message but over an insecure plaintext SMTP connection.

 

User Management Pending v43700


To resend an invitation email:

  1. Go to Settings > User Management.
  2. Locate the User’s name on the data grid by browsing or searching.
    Activation emails can only be resent if a user’s status is Pending. If the User has activated their account, only the Reset Password button will show.
    User Management Pending v43700
  3. Click Resend Invite.
  4. Click OK.

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